JV Home Rugs & Decor

Project: Website Creation for JV Home

Project Owner: Hatice Sena Bakir

Project Duration: 2 weeks

Skills: Contextual Inquiry, Interviewing, Empathy Mapping, Sketching, Prototyping

Overview

JV Home is an eCommerce retail company in Canada which is owned by Burak Ucar. This project was my first freelance project after completing my internship in Canadian Mental Health Association as a User Experience Designer. The whole process is conducted remotely due to Covid-19 restrictions and completed in 2 weeks.

The Problem Definition

Customers of JV Home, were not able to see all products in the previous website design. The main navigation bar for the website was not at a proper location where users can find easily. There were also visual design problems which misleads customers and may reduce the sales on marketing the side.

I focused on the most important question to resolve all problems for JV Home.

How might we increase the brand awareness on customers who are interested in our home decor products?

Early User Observation

To understand the common pain points and gain points I conducted interview with Burak and observed him in his warehouse while he was running his daily routine. I created an empathy map in order to analyze the most important challenges from this observation.

Solution

The new website for JV Home is created based on the company's needs using Wordpress. Some part of the new website's screenshots are below. You can also see all details for the new website from the link below.

http://jvhome.co/

Previous Website View

Here is the screenshots of the previous website, and the link below.

https://jeveuxhome.co/