Sena Bakir
User Experience Designer
Meeting Room Finder App
Project: The Meeting Room Finder
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Project Owner: Hatice Sena Bakir
Project Date: 15/01/2024
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Skills: User observtion, Persona creation, User journey mapping, Research, Low & high fidelity wireframing, Prototyping, User Testing & Feedback, Mobile UI
Problem Definition
Finding the exact location of the meeting rooms in Environics Analytics is a difficult task to do according to the employee. Especially our new team members are struggling to find the rooms they are assigned to within 2 floors. Most of the people are continuously checking the meeting rooms physically by walking all 3 suites in 2 floors or asking poeple who might be an old co-worker.
User Observation
I've selected 5 employees working for Environics Analytics and assigned a room which they do not recall their location on the same floor. I explained each step what participants are going to do before I start the observation and also testing at the end. I explained how their data will be used and recorded time when they were trying to find their assigned room thinking that they are in a rush. They were all free to ask people to find the meeting rooms or walk physically. Here are the users indicated below.
User Observation Results
1. All participants had difficulty finding the meeting room they couldn't recall
2. Most of the participants tried to recall by the meeting they did previously
3. Most of the participants searched the rooms physically or asked people in EA
4. Only one participant used Envoy app or Outlook to find their assigned room
Questions Asked to the Users
1. Demographic information
2. The method users utilize to find the meeting rooms
3. The rooms users cannot recall the location
4. QR code option and location
5. Their need when finding a meeting room - Landmark
6. Feedback from their perspective to find rooms easily
User Persona
User Persona is created based on user observation and feedback.
User Journey Map
Low Fidelity Design
High Fidelity Design
User Testing & Results
1. Method Used: Room Finder Application - Downloaded XD
2. Rooms users cannot recall: PRIZM Room, Wealthscapes and Insights
3. Average time spent without using the app: 1.28 min
4. Average time by using the app: 1.12 min
5. QR code option: Not useful - Slowing down, Offline usage
6. They didn't need to walk around physically or ask someone
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I revised my designs, based on user feedback.
Before & After for Suite 701 Map
Before & After for Direction
Before & After for Suite 402 Map
Digital Prototype
